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Simply go to the website – add the products you want into your basket and check their stock levels. Proceed to the basket page and select ‘Collect’. Then select the branch you wish to collect from and enter your details.
In stock - Within 2 trading hours of the order being placed, on weekdays. Unfortunately we aren’t open on Sundays so orders placed on Sunday will be processed on Monday.
Not in stock – next day after 3pm when the order is placed before 12noon.
Not much – we’ll contact you via email, text or telephone to tell you your orders ready.
When you come in to collect we will need to see a valid form of ID and your order reference number for security reasons. This can be a drivers license or any photo ID with the address on.
Branches open 07:30 to 17:00 on weekdays and 08:00 to 12:00 on Saturdays. All branch details can be found at www.jtatkinson.co.uk/branchlocator
Yes no problem just proceed as normal.
We are closed for bank holidays but business will run as usual either side of that.
All major credit / debit cards excluding American Express.
Yes and we endeavor to ensure that is a fair price as one of our core principles.
Not yet but we’re working on it all the time so keep checking back.
No you don’t.
No you don’t.
Any and all branches.
We’ll hold the order for 1 week before returning it to stock and giving you a full refund.
Give us a call on 03333 444 344 or email us at help@jtatkinson.co.uk and we’ll see if we can arrange it for you.
Yes they are subject to the same returns policy as any order.
Please make this clear in the notes section of your order including the name of the collector. The person collecting will need to provide a valid form of ID and your order reference number for security reasons. This can be a drivers license or any photo ID with the address on.
If you arrive without these items we will attempt to contact the customer to confirm they’re happy to release the goods to you.