A boiler is one piece of essential kit in any home, but it's usually taken for granted until something goes wrong! Boilers also need regular maintenance to ensure they continue to operate safely and efficiently. Getting this message across to customers is not always easy, but it is important for them to realise the importance of boiler maintenance, whether they’ve just had a new combi boiler installed or have an older boiler which needs some care and attention.
Boiler Maintenance & Servicing
When a customer’s boiler stops working, the hot water stops flowing and heating goes cold, it’s panic stations and boiler maintenance comes to the top of the priority list. So, how can we encourage customers to book their annual boiler service and inform them about the importance of taking care of their boiler?
Keep Safety in Mind
A good place to start is with the subject of boiler safety. While we don’t want to scare customers off, safety is an important aspect of boiler maintenance and servicing. Educating customers about what can happen if a boiler service or two are missed or corners are cut can help inform them about the risks of not keeping up with boiler maintenance.
Carbon Monoxide Detectors
Another important aspect of boiler safety is being aware of what can happen in the event of a Carbon monoxide leak. Carbon monoxide can leak if boilers are incorrectly installed, not sufficiently ventilated or not properly maintained. Unlike gas, carbon monoxide has no smell and can cause side effects including feeling tired, dizziness and sickness. In the worst-case scenario, if left unchecked, it can even cause death.
Regular servicing will check for any potential risks and keep boilers running safely. You can also recommend the installation of a carbon monoxide detector which further protects the household and cost very little for increased peace of mind.
Boiler Efficiency & Saving Money
Let’s lighten the mood and talk about something nicer - how customers could save some money! This always goes down well, but surprisingly it’s not a well-known fact. Without a regular boiler service, the efficiency of a heating system can reduce over time which directly impacts the household energy costs and can result in more expensive bills.
Keeping a regularly maintained boiler can help customers save money each month and also prevent break downs and those big repair bills, which always come when you least need them and usually in the darkest and coldest depths of winter!
New Boiler Warranty
Depending on the manufacturer, new boilers can come with a 3, 5 or 10 year warranty and it is important for customers to know that regular boiler servicing should be carried out during this time to maintain and avoid voiding their warranty.
From new boilers and thermostats to boiler flues and accessories, let us provide you with everything you need to complete any boiler maintenance work. We’ve got some great trade deals on heating and plumbing supplies, so why not check out them out today?
If you have any questions, visit your local branch or get in touch with us to receive expert advice about which boilers and boiler parts you need - we are always happy to help.